eSIM cards are the best option to have internet connection when traveling abroad. So if you are about to embark on a trip, you have probably seen many options available on the market such as Ubigi and you are interested in reading the opinions of other users before buying. That is why we have prepared this Ubigi review to share our experience we’ve had with this brand.
At Passporter we have tested Ubigi eSIM cards along with other alternatives such as Holafly, Nomad and SimOptions in some destinations like Canada, and we want to share our experience and the advantages and disadvantages of Ubigi eSIM cards. We can tell you in advance that the brand is characterized by its App where you can install the eSIM and by its data plans for cars with internet.
If you want to know our opinion about Ubigi’s eSIM cards, carry on reading and we will share all the details you need to know about the brand.
Ubigi review: eSIM card features
In this table you will see all the features of the Ubigi eSIM cards which we will discuss in detail below. We’ve also scored each aspect from 1 to 5 based on our experience.
| Features | Details | Score (1-5) |
| Plans duration | 1 or 30 days | 3,5 |
| Price | 2,9€ – 200€ | 4 |
| Speed | 500MB, 1GB, 2GB, 3GB, 5GB, 10GB ,20GB, 100GB and 200GB, don’t offer unlimited plans | 3,5 |
| Payment currencies | Payment can be made in dollars, euros, yen, and pounds | 4,5 |
| Customer Support | In English, via a bot | 3 |
| Compartir datos | Yes | 4,5 |
| App | Yes | 4,5 |
1. Ubigi review: eSIM speed and data limit
One of the biggest drawbacks of Ubigi’s eSIM cards is that they don’t have unlimited data plans like other brands such as Holafly, but instead all of their plans have a data limit ranging from 500MB to 200GB. This means that, if you haven’t calculated your connection needs for the trip properly, you’ll most likely run out of data and have to top up your eSIM and pay again.
Here is the table to help you make an estimate of the gigabytes you will need during your trip, although in Passporter we recommend you to get an eSIM card with unlimited data like the ones offered by Holafly.
| Plataform | GB consumption per hour |
| 0,12 GB – 0,18 GB | |
| 0,12 GB – 0,18 GB | |
| 0,06 GB | |
| Tiktok | 0,18 GB – 0,8 GB |
| Netflix | 0,3GB – 7GB |
| Youtube | 0,14 GB – 1,7 GB |
| Amazon Prime | 0,8 GB – 6GB |
2. Duration of Ubigi plans
On Ubigi’s website and App you can see data plans by country or continent for more than 190 destinations, with a duration of 1 day, 30 days or 12 months in some cases. They also offer unlimited duration plans, which are paid on a monthly basis, but the truth is that they have a limit of 2GB per month.
The Ubigi eSIMs are useful for long stays abroad, for study trips or digital nomads. However, for short trips, other brands that adapt to the duration of your trip, such as Holafly, are better.
3. Ubigi review: eSIM pricing
The prices of Ubigi eSIM cards vary greatly depending on country, contract length and gigabytes. 30-day contracts are priced between €8 (for 1Gb) and €29 (for 10GB). And 12-month plans cost €29 per month.
Ubigi is one of the most expensive brands on the market if we take into account that its plans do not offer unlimited data. However, it is true that their plans with little data are very economical if you don’t have to recharge again later.
4. Ubigi Review: Customer Support
Ubigi’s technical support is exclusively in English and works via email, which means that they tend to take a long time to respond. Both on their website and in their App you will find a form to fill in if need. On the website you can also consult their video tutorials and read answers to frequently asked questions to resolve your doubts.
5. Ability to share data
One of the advantages of Ubigi eSIM cards is that they allow data sharing with other devices. In your mobile settings you can configure your data plan to allow this option. Keep in mind that data is not unlimited and if multiple devices use the eSIM at the same time it will run out much faster.
6. Ubigi Review: their App
The Ubigi App works very well and from it you can buy, install and control the data consumption of your eSIM. It also offers the ability to recharge the card if you run out of data.
This is a plus for the brand as it greatly speeds up the purchase and installation process. In addition, the App itself will let you know if your phone is compatible with their eSIM cards when you download it.
7. Ubigi review: eSIM purchase and installation process
Ubigi is a slightly different eSIM card provider from the rest as first you have to install the card for free and then choose the data plan via the web or the App. These are the steps you have to follow to perform the installation and purchase:
- Download their App at Apple Store, Play Store. On Ubigi’s website you will also find a QR code that you can scan to download it directly.
- Create your account. It will only take you a minute as you only have to fill in 5 fields.
- Install for free the eSIM card on your smartphone through the application, which will accompany you during the process to make it as easy as possible.
- Purchase the data plan of your choice via the web or the App. If you purchase from the web you will need to register and enter your details. Once you have chosen your eSIM plan you will be able to pay securely with Apple Pay, Visa, MasterCard, Paypal, AMEX and Maestro.
- The activation of the Ubigi eSIM card is done from the settings of your smartphone, in the “mobile data” section. There you can set it as primary network, secondary network or turn it off.
You should know that with Ubigi eSIM cards the contract duration starts to run from the purchase of the data package. That’s why we recommend you to buy the data plan just before leaving for your trip in a place where you have wifi. The advantage is that it will only take a second if you have already installed the eSIM beforehand and filled in your payment information.
8. Recharge Ubigi eSIM (if you run out of data)
The great thing about Ubigi eISM cards is that you can leave them installed in your smartphone and add data packs as they run out without having to reinstall another eSIM. From the app you will be able to control your spending of gigabytes and choose another plan as soon as the first one runs out. From the web you also have this option in the “Top Up” section.
This option is useful in case we run out of data on the trip, but in our opinion it is better to be safe than sorry. This is why we will always recommend unlimited data plans like the ones offered by Holafly.
What are the advantages and disadvantages of Ubigi eSIM cards
Ubigi eSIM cards offer many advantages, however, that doesn’t mean they are suitable for all types of travel. That’s why prepared this list of advantages and disadvantages so you can decide if Ubigi cards fit your trip and the connection needs.
| Advantages | They offer regional, country or global data packages. Ubigi eSIM cards are easy to purchase and install via their web page or the app. Ubigi’s eSIM is installed at no cost via the App. They offer a wide variety of eSIM cards with different duration, price and gigabytes. They have eSIM cards for 190 destinations. 24/7 live customer support. They offer eSIM cards for smart cars. Their eSIM cards allow data sharing. |
| Inconveniences | Gigabytes are limited to 200GB or less and they do not have unlimited data plans. Short-term plans have very limited gigabytes. Their eSIM cards do not include calls or sms. The duration of data plans is limited to 1 day, 30 days or 1 year. Their services and customer support is exclusively in English. |
What are the opinions of the Ubigi eSIM card on Trustpilot?
On Trustpilot, one of the most trusted sources of brand reviews, you can compare and read what users think about Ubigi eSIM cards. There you can see more than 2000 reviews about the brand, which has a pretty good score of 4.2. We at Passporter have made a compilation with some of these reviews to guide you when choosing an eSIM card.
Assuming the prices are more expensive than the ones of local operators, just for the time savings when you have to find a phone store when you arrive, it’s worth it. It is super simple, and works well. I got an esim 6h before going to Andorra, and was very happy. And yes, the esim only has data, no voice, so to make calls you have to use whatsapp, Skype, etc …
Superefren, Trustpilot
I couldn’t use my cell phone and still can’t. I have 2 lines paid for and can’t use it.
Rómulo mejia duran, Trustpilot
Everything very simple. You install the app. You select the package and pay. And it automatically installs the esim. It works perfectly.
Trustpilot customer
I was just one day in Spain and decided to use the service, really excellent, easy, practical and efficient.
Juan José, Trustpilot
Our opinion on Ubigi eSIMs
After testing Ubigi’s eSIM card in Canada and other destinations, we’ve reached several conclusions. Although the brand offers a wide variety of eSIMs for more than 100 countries and by continents or groups of countries, the truth is that the duration of the plans is so long that they are not worthwhile for short trips.
On the other hand, we also need unlimited data cards so we don’t have to worry about recharging our eSIM or running out of data mid-trip. That said, one point in its favor is that the App greatly simplifies the installation and recharging process.
As for price, it is one of the most expensive brands on the market, and while it does not offer plans with unlimited data, it has an above-average gigabyte limit.
Also, it is the only brand that offers eSIM cards for cars with internet. Some models of Jaguar, Fiat, Land Rover, Alfa Romeo or Jeep already incorporate this technology.
In short, Ubigi cards are easy to buy and install, but at Passporter we always recommend Holafly’s unlimited data cards for worry-free travel.
What alternatives exist to Ubigi eSIMs
If you are preparing for a trip and need to have internet connectivity, you have probably seen that there are several brands on the market that offer very similar eSIM solutions. At Passporter we know that choosing one option or another isn’t easy, and that reading about all of them takes a lot of time. That is why we have prepared this section where we compare several brands to help you choose the best one for your next trip. Below we talk about Holafly, and SimOptions.
| Brand | Plan duration | Data sharing | Unlimited data | App | GB per plan | Support | Price | Trustpilot | Score |
|---|---|---|---|---|---|---|---|---|---|
| Holafly | 5, 10, 15, 20, 30, 60 and 90 days | No | Yes | Yes | Datos ilimitados en todos los planes | In English (and other languages), direct chat and WhatsApp | 19€ -99€ | 4,6 | 4,3 |
| Nomad | 7, 30 days | Yes | No | Yes | 1GB, 3GB, 5GB, 20GB, 30GB, 40GB, 50GB and 100GB | In English via email | 15€ – 225€ | 3,1 | 3,6 |
| Simoptions | 10, 15 and 30 days | No | No | No | 1GB, 6GB, 10GB and 20GB | In English via chat | 10,9€ – 39€ | 3,5 | 3 |
| Ubigi | 1, 30 days or 12 months. | Yes | No | Yes | 500 MB, 1GB, 5GB, 10 GB, 20 GB and 50GB | In English via email | 2,9$ – 68$ | 4,2 | 4,1 |
1. Holafly, eSIM cards with unlimited data and support in English and other languages
| Advantages | Disadvantages |
| – Unlimited data. – 24/7 technical support in English, Spanish, German, French and Japanese. – You can pay in euros, dollars and Mexican pesos. – Many data plan options: 5, 10, 15, 15, 20, 30, 60 and 90 days. – App where you can check the remaining days of the contract. | – Their eSIM cards do not include calls or sms. – They are one of the most expensive options on the market, but it is worth it because they do not run out of data and do not need to be recharged. – They do not allow data sharing with other devices. Installation cannot be done through their App. |
Holafly is a Spanish company with more than 100 employees and offices in several countries around the world, which makes available to the customer eSIM with unlimited data and 24h technical support in English and other languages. Holafly cards are a good option for traveling abroad as they have coverage in 160 destinations. Besides, their packages have unlimited data, which means you won’t run out of connection at any time during your trip or have to monitor your internet usage. In addition, the purchase and installation process is really simple. Once you have chosen the data package that suits you best and completed the purchase on their website, you will receive an email with a QR code to scan and complete the installation. You can also do the installation manually with a numerical code that you will receive by email or that you can check in your App.
Another advantages of Holafly is that the duration of the plans is very flexible and you can choose between 5, 10, 15, 20, 30, 60 and up to 90 days in most countries. This is a great point in its favor since the packages are adapted to each type of trip, whether for pleasure or business. Finally, it should be mentioned that Holafly provides its customers with a 24h technical support service in Spanish, English, German, French, Italian and Japanese that will help you throughout the purchase and installation process and in the unusual case of having any problems.
Here is the ranking where we evaluate from 1 to 5 all the features of Holafly eSIM cards based on our experience. And if you want to know our opinion about Holafly’s eSIM card visit this post: Our opinion about Holafly’s eSIM
| Data | Duration | Support | Price | App | Speed | Data Sharing | Currencies | Total |
|---|---|---|---|---|---|---|---|---|
| 5 | 5 | 4,8 | 3,5 | 3,5 | 4,8 | 3,5 | 4,5 | 4,3 |
2. SimOptions and its wide range of eSIM cards
| Advantages | Disadvantages |
| -Some plans include calls and SMS. -They offer regional, country or global data packages. -They have eSIM cards for 160 countries. -SimOptions eSIM cards are easy to purchase and install. | -No App to control data consumption. -Gigabytes are limited to 20GB or less and they do not have cards with unlimited data. -Not all eSIM cards allow recharging data. -Support depends on each brand. |
The SimOptions online store is a marketplace where you will find a wide offer of packages for eSIM cards in more than 200 countries from different local companies. This means that the product is not standardized and the features of each plan can vary a lot depending on the brand, which makes the choice process difficult. We are focusing on features such as data sharing, technical support and price.
Although their website is not as intuitive as Holafly’s or Airalo’s, the purchase process is still very straightforward. Once you’ve chosen your preferred data plan, you can finalize the purchase with these payment methods: Visa, Mastercard, PayPal, AMEX and Discover.
One issue with this brand is that its data plans are not very flexible. Although for each destination there are several options, the truth is that they tend to give little flexibility in terms of contract duration and gigabytes. In addition, data plans are more expensive compared to the brands mentioned above. But the worst thing is that SimOptions cannot ensure a quality customer service because it depends on each of the brands they work with.
Here you can find this ranking where we rate SimOptions eSIM cards from 1 to 5 and if you want more information about our experience with SimOptions: Our opinion of Sim Options’ eSIM
| Data | Duration | Support | Price | App | Speed | Data Sharing | Currencies | Total |
|---|---|---|---|---|---|---|---|---|
| 3 | 4 | 3 | 3,5 | 0 | 4 | 4 | 3 | 3 |
3. Nomad y their App
| Ventajas | Desventajas |
| – Quick and easy purchase and installation process. -Your eSIM allows you to share data with other devices. – Allows you to recharge the eSIM. – Purchases and installation from the App. | – Gigabytes are limited to 20GB or less. – They do not have unlimited data cards. – Short-term plans have very limited gigabytes. – Their eSIM cards do not include calls and sms. – The duration of the plans is limited to 7 and 30 days. – Its technical support is only in English. – It is one of the most expensive brands in the market. |
This company is dedicated to the sale of eSIM cards. It is also a marketplace like SimOptions, but its website and App are much better developed and it is a bit easier to compare between eSIM cards. One of the advantages of the brand is that it has an App with which its customers can easily and quickly sign up for data plans.
The brand offers data plans in more than 100 countries and also by continents so that we can make use of our internet connection even if we are moving between different countries.
The vast majority of this brand‘s eSIM plans have a duration of 7 or 30 days, which is not very flexible and you will most likely have days left over or short. Also, their plans have a data limit ranging from 1 GB to 20 GB, and they do not offer plans with unlimited data. The price range is wide and moves between €5 and €125
Their App is very useful for monitoring consumption and recharging in the event of running out of data. Through it we can also contact customer service, which unfortunately is only in English.
In this post we share Our opinion of Nomad’s eSIM and here you can see our ranking of their eSIMs.
| Data | Duration | Support | Price | App | Speed | Data sharing | Currencies | Total |
|---|---|---|---|---|---|---|---|---|
| 4 | 4 | 3,5 | 3,5 | 4 | 3 | 4 | 3 | 3,6 |
Which is our favorite eSIM card for our travels?
At Passporter we know that eSIM cards are the best option to have internet on our trips abroad, so we also know that choosing between one brand or another can be a time-consuming task. That’s why we have tested in our travels both Ubigi eSIM cards and those of many other brands such as Holafly, Airalo, or SimOptions and we want to tell you our experience to help you organize your trip.
Ubigi has the great advantage that it is the only brand of eSIM cards that can be installed in smart cars. In addition, its App makes the installation and purchase process very simple. The problem arises with the duration of the contracts and the gigabyte limit. The duration of the contracts is very inflexible: 1 day, 30 days or 12 months, which may not fit our trip. If you want the data plan to better fit the duration of your trip we recommend taking a look at Holafly’s plans which have durations of 5, 10, 15, 20, 20, 30 and 60 days.
For us, one of the most important aspects when we travel is to be able to use the internet without worrying about running out of data. That’s why at Passporter we consider eSIM cards with unlimited data to be the best option when we travel. One company with unlimited data eSIM cards is Holafly, in whose online store you can also find a wide variety of data plans for many, many destinations.
Another advantage that Holafly has is that they offer a service of 24h technical support in English and other languages. In short, Ubigi cards are perfectly valid to have internet abroad, but if you want to go carefree, we recommend Holafly’s unlimited data eSIM cards.
Questions to consider before buying an Ubigi eSIM card
Ubigi is a worldwide eSIM card provider with a 4.2 rating on Trustpilot, where you will find both negative and positive reviews.
Holafly cards allow you to have internet connectivity without the need to install any physical card. You only have to scan a code for installation and in a few minutes you will have internet on your mobile phone.
Most of the latest generation smartphones are compatible with Ubigi eSIM cards. However, we recommend that you check on their website to see if your model is compatible.
Holafly’s eSIM card brand has a 4.5 star rating, while Ubigi has a 4.2 star rating.
While some plans claim to have unlimited data, the truth is they max out at 5GB per month. If you are looking for unlimited data the best option is Holafly eSIM cards.
The Ubigi eSIM data plan starts at the time of purchase. That’s why we recommend to install the eSIM card beforehand and make the purchase just before leaving home.
Ubigi data packs have varying durations of 1 day, 30 days or 12 months.
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